Manage every interfloor leakage case from one dashboard
Report complaints. Record inspections. Generate Form 28. Obtain repair quotations. Track rectification. Keep complete records.
From complaint to closed case
Open the case
Your building executive records the complaint with unit, owner and tenant details, symptoms and photos. The case gets a reference number that follows it everywhere.
Request a joint inspection
List the units to inspect and preferred dates. We assign a technician, and everyone involved is notified by email.
Findings you can rely on
The technician records observations per unit, tests conducted, suspected source, confidence level and responsible area. An inspection report PDF is published to the case.
Form 28 in minutes
The certificate is pre-filled from the case and the inspection. Your authorised signatory reviews, edits if needed, then signs on screen or uploads the signed copy. The responsible party is notified with a secure link.
Track rectification
Deadlines are calculated from the regulations (configurable). Reminders go out automatically; you can send one yourself from the portal.
Complete records
Every status change, document, photo and email is on the timeline. Search any unit to see its leakage history and spot repeat problems.
Prepared by the platform, issued by you
Under Regulation 59 of the Strata Management (Maintenance and Management) Regulations 2015, the Certificate of Inspection is issued by the management body. Our platform prepares it from the inspection findings; your authorised representative reviews, signs and issues it.
- All fields pre-filled from the case: development, block, affected parcel, owner, recipient, notice and inspection dates, determination, responsible party.
- Photographs from the inspection placed automatically in the appendix.
- Rectification deadline calculated from your configured number of days — nothing hard-coded.
- Sign on screen, or download, sign and stamp, then upload the signed copy.
- Every version kept. Issued copies carry a QR code for verification.
| Name of development area | Neo Damansara |
| Affected Parcel No./Unit No. | C1-09-08 |
| Building No./Block No. | Block C1 |
| Managing body | Badan Pengurusan Bersama Neo Damansara |
1. We, Badan Pengurusan Bersama Neo Damansara, … confirm that we have received a notice/report from tenant C1-09-08 on 21st August 2026.
4. We determined that unit C1-10-08 has a leakage problem at the slab of the toilet area …
Dated · Signature · Name · NRIC · Designation · Appendix A
Request a walkthrough
We will show you the management portal with a sample case, and set up your development, blocks and users.
Suitable for a single development or a portfolio of buildings. Your team keeps full control of Form 28 issuance; we handle inspection, repair and documentation.