Professional Interfloor Leakage Repair & Management Service

Condo & Apartment Water Leakage Specialist

Our team finds and fixes water leaks between floors in condos and apartments across Klang Valley.

  1. 1
    Find

    Joint inspection of both units. Ponding, pressure and flow tests.

  2. 2
    Report

    Written finding: the source and the responsible unit.

  3. 3
    Repair

    Waterproofing, pipes, PU injection, ceiling. One crew, one quotation.

  4. 4
    Verify

    Re-test, monitoring period, completion report with photos.

The six places inter-floor leaks start

Bathroom floors first, pipes second. We test rather than guess, then repair with our own crew.

Bathroom floors

Bathroom floors

Failed waterproofing under tiles, shower areas, floor traps. The usual suspect.

Pipes

Pipes

Supply and waste pipes inside walls and slabs, confirmed by pressure and flow tests.

Slab & ceiling

Slab & ceiling

Water through the concrete: stains, white salt deposits, dripping.

Balconies & external walls

Balconies & external walls

Rain getting in through balcony floors, windows and cracks.

Common property

Common property

Risers, corridors and shared pipes. Management’s responsibility, our repair.

Party walls

Party walls

Damp through the wall you share with next door.

What we do

Interfloor leakage inspection and diagnosis · Water ponding test · Pressure testing · Bathroom waterproofing repair · Pipe leakage repair · PU injection and crack sealing · Ceiling and wall reinstatement · External wall and rainwater leakage assessment

Who we assist

Unit owners and tenants · JMB and MC committees · Property and facility managers · Developers · Insurance representatives · Commercial building operators

Findings are based on visible site condition, information provided and the tests conducted. Some sources are concealed or intermittent; further testing or opening works may be needed before the source is confirmed. Quotations may change if hidden damage is found after opening works.

For JMB, MC and property managers

Every leak in your building, on one screen.

Log the complaint; we handle the joint inspection and the repair. Your team gets the findings, signs off, and keeps a complete record for every unit.

  • Own login per development, one dashboard
  • Inspection certificate pre-filled from the findings, signed by your signatory
  • Deadlines tracked, reminders sent automatically
  • Search any unit and see its leakage history

No platform fee for management. We charge for inspection and repair only.

Book a walkthrough
Neo Damansara · DashboardSep 2026
Open cases
18
Awaiting inspection
4
Certificate pending
3
Waiting owner repair
6
Repair in progress
3
Completed
126
IFL-2026-00128C1-09-08Certificate Issued
IFL-2026-00131C2-07-07Repair In Progress
IFL-2026-00134C1-13-17Quotation Issued

Projects

Interfloor leakage cases we have handled: findings, repair scope and before-and-after photos.

Before you report

What owners and managers ask us most, answered the way we answer on site.

How do you find the source?+

We inspect the affected unit and the suspected one above, then run ponding, pressure, flow or dye tests as needed. The report states what we found, which test confirmed it, and how confident we are.

Do you need access to the unit upstairs?+

Usually. Most inter-floor leaks start in the bathroom floor or pipes above. Management arranges the joint inspection; if access is refused, we record it on the case and management takes it from there.

Waterproofing or pipe?+

A ponding test isolates the floor waterproofing. A pressure test isolates supply pipes. A flow test checks waste pipes and the floor trap. Together they tell us which one failed.

When can my ceiling be repaired?+

After the source is fixed and a monitoring period passes with no recurrence. Patching the ceiling first hides the evidence and usually has to be redone.

Who pays for the repair?+

Under the Strata Management Regulations 2015, whoever’s parcel or property caused the leak pays for the repair and the damage below. Your management confirms that in writing after the inspection. We inspect and repair; management decides responsibility.

How fast can you come?+

We reply within 12 hours and usually inspect within three to five days. Active dripping goes to the front of the queue. Any inspection fee is confirmed before we come.

What if it comes back?+

Tell us through your case link during the monitoring period and we re-inspect. Some sources are intermittent or concealed, so a second round of tests or opening work is sometimes needed.

Is PU injection suitable for my leak?+

PU injection seals water paths through concrete cracks and honeycombs. It suits slab and wall cracks, not failed bathroom waterproofing or a broken pipe; the inspection tells us which one you have before anything is proposed.

Will I get a written report?+

Yes. Every inspection ends with a written report with photos, the tests done, the source and the responsible area. Your management receives it too, so Form 28 can be issued on the same finding.

Leak from the unit above?

Takes a few minutes. Your case is opened straight away and a specialist replies within 12 hours.

  • Experienced inspection and repair team
  • One coordinated team from inspection to repair
  • Clear documentation for owners and management
Track a case

Prefer to talk? Leave your name and number and a specialist calls you back within 12 hours.

  • Phone / WhatsApp017-470 6686
  • HoursMon-Sat 9:00am - 6:00pm
  • Service areaKuala Lumpur, Petaling Jaya, Damansara, Mont Kiara, Subang Jaya, Shah Alam and across Klang Valley

Interfloor Leakage Solutions is the leakage division of Mr Problem. Findings come from tests, not guesses; responsibility is decided by the management body, not by us.